Privacy Policy

At New Regal Auto Care, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (newregalautocare.ca) or interact with our services. We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation in Ontario.

1. Information We Collect

We collect two types of information: personal and non-personal.

Personal Information: This includes data that identifies you, such as your name, email address, phone number, postal address, vehicle details (e.g., make, model, VIN), and payment information when you book services, submit inquiries via contact forms, or request quotes for auto repair in Mississauga. We may also collect feedback or reviews you provide.
Non-Personal Information: This includes anonymous data like your IP address, browser type, device information, pages visited, time spent on the Site, and referring websites. We use cookies, web beacons, and similar technologies to gather this data for analytics purposes.

We only collect personal information with your consent or as permitted by law.

2. How We Collect Information

Directly from you: Through forms, emails, phone calls, or in-person interactions.
Automatically: Via cookies and server logs when you browse the Site.
From third parties: Such as analytics providers (e.g., Google Analytics) or payment processors, with your consent.

3. How We Use Your Information

We use your data to:

Provide and improve our auto repair services, such as scheduling appointments or sending service reminders.
Respond to your inquiries about car mechanic services, quotes, or promotions.
Analyze Site usage to enhance user experience and content.
Send marketing communications (e.g., newsletters on winter tire tips), with an option to unsubscribe.
Comply with legal obligations, such as record-keeping for warranties.
Prevent fraud or unauthorized access.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Sharing Your Information

We may share your data with:

Service providers (e.g., IT support, payment processors) who assist us, bound by confidentiality.
Legal authorities if required by law, subpoena, or to protect our rights.
Business partners in the event of a merger, acquisition, or sale of assets.

All sharing complies with privacy laws.

5. Cookies and Tracking Technologies

Cookies help us remember preferences and track visits. You can manage cookies via your browser settings. Disabling them may limit Site functionality. We use Google Analytics, which collects anonymized data; view their policy for details.

6. Your Rights and Choices

Under PIPEDA, you have the right to:

Access your personal information we hold.
Correct inaccuracies.
Withdraw consent (subject to legal obligations).
Complain to the Privacy Commissioner of Canada.

To exercise these rights, contact us. We respond within 30 days.

7. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect their personal information. If we discover such data, we delete it promptly.

We may update this Policy to reflect changes in our practices or laws. Updates will be posted on the Site with the revised date. Continued use constitutes acceptance.

Changes to This Policy

For questions or concerns about this Privacy Policy, contact our Privacy Officer at (289) 866-9437 or via email.

Last updated: February 20, 2026.

Your trusted auto repair shop in Mississauga, offering expert car maintenance, body repair, and professional service with over 10+ years of experience.

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